Shipping Policy

Thank you for shopping with Hive Joon! We are committed to delivering your order quickly and efficiently. This Shipping Policy outlines how we handle shipping and delivery for purchases made on our website: www.hivejoon.com.

1. Shipping Locations

Currently, we ship to addresses within the United States only. We do not offer international shipping at this time.

2. Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • You will receive a confirmation email once your order has been shipped, including tracking details when available.

3. Delivery Time

  • Estimated delivery time is 7–10 business days after your order has been processed and shipped.

  • Shipping times may vary depending on your location and carrier delays, especially during holidays or high-demand periods.

4. Shipping Fees

  • We offer standard shipping rates at checkout based on your order size and location.

  • Occasionally, we may offer free shipping promotions, which will be clearly advertised on our website.

5. Order Tracking

Once your order ships, you’ll receive a tracking number via email. You can use this number to monitor your delivery status directly with the shipping carrier.

6. Delivery Issues

  • If your order is delayed beyond the estimated delivery time, please contact us at support@hivejoon.com for assistance.

  • Hive Joon is not responsible for lost or stolen packages after confirmed delivery. Please ensure your shipping address is accurate and secure.

7. Address Changes

Please double-check your shipping address before placing your order. If you need to update your shipping address, contact us immediately after ordering. We cannot guarantee changes once the order has been processed.