Terms & Conditions

Welcome to Hive Joon (www.hivejoon.com). Please read these Terms and Conditions carefully before using our website. By accessing or using our site, you agree to be bound by the terms outlined below. If you do not agree with any part of these terms, please do not use our services.

1. General Information

Hive Joon is an online retail store offering a variety of Fashion, Gadgets, and Room & Kitchen Gadgets. These Terms & Conditions govern your use of our website and services within the United States.

2. Orders and Payment

  • All orders are subject to availability and confirmation.

  • Prices are listed in USD and are inclusive of any applicable taxes.

  • Payment must be made at the time of purchase via accepted payment methods on our website.

  • Hive Joon reserves the right to refuse or cancel any order for any reason, including product availability, errors in pricing, or suspected fraud.

3. Shipping and Delivery

  • We currently ship to addresses within the United States only.

  • Orders are typically processed and shipped within 1–3 business days.

  • Delivery time is estimated at 7–10 business days from the date of shipment.

  • Delays caused by shipping carriers or unforeseen circumstances are not the responsibility of Hive Joon.

4. Returns and Refunds

  • We offer a 14-day return policy from the date of delivery.

  • Items must be returned in their original, unused condition with packaging intact.

  • To initiate a return, please contact our customer support team with your order number.

  • Return shipping costs may be the responsibility of the customer unless the product is defective or incorrect.

  • Refunds will be issued to the original payment method within 7 business days of receiving the returned item.

5. Product Descriptions and Accuracy

We strive to provide accurate descriptions and images of all products. However, Hive Joon does not guarantee that product descriptions, images, or other content are 100% accurate, complete, or error-free.

6. Intellectual Property

All content on this website — including logos, images, text, and graphics — is the property of Hive Joon and protected by copyright and trademark laws. Unauthorized use is strictly prohibited.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

8. Limitation of Liability

Hive Joon shall not be liable for any indirect, incidental, special, or consequential damages that result from the use or inability to use our website or products.

9. Modifications to Terms

We reserve the right to update or change these Terms & Conditions at any time. Any changes will be effective immediately upon posting to this page. Your continued use of the website after changes constitutes acceptance of those changes.

10. Contact Us

For questions, concerns, or assistance, please contact us at:

📧 Email: support@hivejoon.com
🌐 Website: www.hivejoon.com